Feedback Five is one of most used Amazon Feedback Tools and is also here to assist you with getting feedback on Amazon. Because every seller needs an excellent feedback because of their products and service, but around 90% in the consumers usually do not leave any feedback on Amazon.
If you have demand for feedback, Feedback Five gives sellers a sensible way to proactively manage their feedback scores. Thanks to Feedback Five you are able to manage an automatically solicit feedback from your customers, review neutral ad negative feedbacks received, monitor trends and also manage the reviews of your Amazon products (and in addition from similar ones of your competitors).
Feedback Five Features
In order to find the most feedback reviews, Feedback Five has you some pretty useful features, allow me to share the 3 main ones:
Feedback Management
Automate your feedback requests to clients according to certain parameters:
timing: when is the feedback send language: send the feedback within the user’s preferred language customize ASIN: customize the timing by ASIN exclusion: exclude certain orders from the loop and don’t send feedback (for example, for products on FBM with late shipment)
This way you can track your seller reputation crawling the ladder around win the Buy Box.
Official Amazon Review Requests
Tired of manually sending Amazon Review Requests? Yes, that implies:
1. Click on the order and type in the details page 2. Click on the “Send feedback” button 3. Check if you might be open to send the feedback request you aren't (in accordance with the order shipment timing) 4. Click on “Yes” to transmit the review request
Well, this boring process dies below right now. From now on you may also automate it using FeedbackFive.
Product Review Management
You can automate the operation of product review with the Feedback Five tool.
Also it offers detailed analytics data and key insight into the products just by an easy clicks.
Complete list of features:
- Send around +1M Monthly emails - Create Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)
Feedback tools
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your own personal ASINs (as much as 10.000) - Monitor competitor ASINs (as much as 10.000) - Review analytics over 7, 30 and 3 months - Export feedback to csv file - Review alerts by email and text
Email Content features
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize with your logo and colors - Targeted links for buyers to go away feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments including PDF files - Customizable CTA buttons - One professionally designed email by the Certified FeedbackFive Email Designer
Administrative features
Trial
All plan levels offer a 14-day free trial version! No plastic card required.
Pricing
There are 4 different pricing plans available
Lite: $0 / month
50 Monthly emails included 3 Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time, days after order, etc.)
- Daily email summary of the feedback and review activity - Complete history of FeedbackFive activity for each order
- In-app onboarding - Self-Service Help Center - Email - Personal kick-start session with the account advisor - One-on-one account optimization calls
Basic: $9.99 / month
250 Monthly emails included 3 Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time, days after order, etc.)
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Reputation management dashboard - Feedback analytics over 7, 30 and ninety days - Export feedback to csv file
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your personal ASINs - Monitor competitor ASINs 2 Free ASINs added to plan - Track as much as 10,000 ASINs - Review analytics over 7, 30 and 3 months - Export feedback to csv file - Review alerts by email and text
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Customize using your logo and colors - Targeted links for buyers to go out of feedback or reviews - Automatically include product images
- Daily email summary of your respective feedback and review activity - Complete good FeedbackFive activity for each and every order - Unlimited users
Pro: $29.99 / month
1.500 monthly emails included 10 amount of Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time of day, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) - Email overage fees (price per email, over plan limit): $0.0075
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your own personal ASINs - Monitor competitor ASINs 5 Free ASINs incorporated with plan - Track around 10,000 ASINs - Review analytics over 7, 30 and 90 days - Export feedback to csv file - Review alerts by email and text
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize together with your logo and colors - Targeted links for buyers to go out of feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments such as PDF files - Customizable CTA buttons
Enterprise: starting at $59.99
Includes:
Email Management
8.000 to +1M Monthly emails included Unlimited quantity of Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) - Email overage fees (price per email, over plan limit): only $0.0009 ($0.0009 - $0.005)
Feedback
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Reputation management dashboard - Feedback analytics over 7, 30 and 3 months - Export feedback to csv file - Feedback alerts by email and text - Automated workflow for resolving feedback issues
Product Reviews
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your personal ASINs - Monitor competitor ASINs 10 Free ASINs included with plan - Track approximately 10,000 ASINs - Review analytics over 7, 30 and 90 days - Export feedback to csv file - Review alerts by email and text
Email Content
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize along with your logo and colors - Targeted links for buyers to leave feedback or reviews - Insert product specific content - Feedback Five Automatically include product images - Add animated GIFs - Include attachments for example PDF files - Customizable CTA buttons - One professionally designed email by way of a Certified FeedbackFive Email Designer ($399 value)
Administrative
- Daily email summary of your respective feedback and review activity - Complete history of FeedbackFive activity for each order - Manage multiple stores - Unlimited users
Support
- In-app onboarding - Self-Service Help Center - Email - Chat - Phone - Personal kick-start session by having an account advisor - One-on-one account optimization calls
FeedbackFive Review
FeedbackFive is easily the most useful assistant to acquire feedback from your customers, whenever they are from and with the easy dashboard to trace your reputation. Highly recommended. Why? Well, you won’t find so many features just for this price.
For as little as $9.99 you'll be able to send 250 monthly emails, track 10.000 ASINs or get detailed insights for 8 different marketplaces.
Normally this sort of tools have a very basic price per 1 marketplace. But FeedbackFive differs, since the costs are for 8 marketplaces and there are no hidden fees or surprises. So, as I said, for pennies you are able to get a hell of the tool.